Friday, 11 December 2009

Impact of climate change on Eritrean agriculture sector

As world leaders gather in Copenhagen to seal the deal on climate change, I saw, first hand, the devastating consequences of climate change on Eritrea’s agriculture and livestock sector.

Crop cultivation and animal husbandry account for 60 per cent of rural incomes in Eritrea. Recent models and estimates show that the effects of climate change have an adverse impact on the country’s agriculture and livestock sector. Decrease in rainfall and a rise in temperatures has resulted in increased dry spells and decreased soil moisture.


Water scarcity is one of the many challenges that farmers and pastoralist face in Eritrea. The country has two perennial river systems, the Setit River, which forms the country’s border with Ethiopia and drains into the Nile basin, and the Gash Barka system, which collects the run-off water from the highlands. All other rivers in the country are seasonal and carry water only after rainfall, which means that they are dry most of the year. The country has limited sources of fresh surface water, and although groundwater can be tapped, it may be s quantity and quality may be poor.

Official estimates show average annual rainfall at 400-500mm. However, for the last two years, average rainfall has not exceeded 100mm.

Investing in blue gold improves livelihoods of smallholder farmers

To counter the devastating impact of climate change and to ensure food security for its people, the government of Eritrea is investing in the agriculture sector by:


  • creating small-scale irrigation schemes
  • building ponds, reservoirs and dams
  • installing solar panels for water pumps
  • installing drip, pump and sprinkler irrigation systems

For example in Zoba Debub the livelihoods of 82% of the 750,000 people living in this zoba depends on agriculture and related activities. Farmers in Debub like in Ma’ekel and other areas of Eritrea plant cereals such as wheat, barley, sorghum, taf, millet, maize and also vegetables – tomato, onion, carrot, potato, cabbage, lettuce and pepper.

In drought-prone Eritrea, livestock is a farmer’s most valuable asset. Animal husbandry is not only one of the main sources of livelihood for farmers, but it is also a form of insurance that enables poor rural people to cope with drought and other disasters.

One of the many challenges facing Eritrean farmers and pastoralists is to find grazing land and water for their livestock. The reservoirs and the surroundings provide an invaluable source of water and grazing land for livestock.

If you’ve ever visited Eritrea, you will be familiar with its arid landscape. You can imagine my surprise when driving through zoba Ma’ekel and -zoba Debub, against an arid and dry landscape, literary out of the blue I saw a beautiful body of water surrounded by hectares of emerald green and lush vegetation. These mini-oasis which are the result of Eritrean government’s investment in agriculture are THE source of livelihoods and food security for poor rural Eritreans.

The reservoirs can hold anywhere between 50,000 to 350,000 m3 of water and serve 200 to 350 poor rural households who are now able to irrigate their 15-35 hectares of agricultural land. Furthermore, the reservoirs and dams provide a secure source of grazing and water for livestock and also source of water for domestic/washing purposes.

These secure source of blue gold allow farmers to complement their rain-fed crops - cereals, sorghum and barely - with vegetables such as tomatoes, lettuce, cabbage, carrots, onions and pepper.

Eritrean farmers use a variety of irrigation methods ranging from drip to pipe and sprinkler and religiously adhere to the agreed irrigation schedule. Thanks to a favourable government policy, they have the luxury of not paying for water. However, they pay an average of 10,000-15,000 nakfa for a pump and those who have a fuel-run pump benefit from subsidized fuel.

The farmers are cognizant that their livelihoods depends not only on water, high yielding seeds and high-value crops but also on making sure that their pumps are well maintained. To this end they’ve established a revolving fund which is used exclusively for this purpose.

“Thanks to the reservoir now I have a secure source of water and can irrigate my 0.25 hectare”, says Woldo a farmer living in the Shmangus-laalay village. “Now I have three crops instead of one.” Woldo uses a combination of sprinkler and water pump. “When my crop was germinating, I used water pump, because sprinklers can damage the crop”, says Woldo. Woldo’s water pump is run by electricity for which he pays 24 nakfa per hour.

The 350 households living in the vicinity of this reservoir use this body of water not only to irrigate their plots, but also for their livestock and for domestic purposes such as for washing.


Before the reservoir was built, Elsa a mother of three, used to wake up at crack of dawn to go fetch water for washing purposes. Today, in tow with her donkey and her youngest son, she goes to the lake to collect water. While the water collecting technique may be rudimentary, it has saved Elsa hours of walking, allowing her to spend more time at home and to get involved in agricultural activities.

In the nearby village of Tesazege village, Athaneta and her brother are cultivating 0.5 hectare of land using the nearby reservoir. “I practice crop rotation and for this crop cycle I’ve replaced barley with tomatoes, because I have a secure source of water”, says Athaneta with a smile. “I’ve already harvested 100kg and expect to harvest another 200kg which I sell for 2 nakfa per kilo”.

“Thanks to this secure source of water, my brother and I can be sure to have one cereal crop and two vegetable crops”, says Athaneta.

Habtemariam is a model farmer who has fully taken advantage of the nearby reservoir and exploited the potential of his 0.75 hectare land, managing to secure himself and his family a total 5,000 nakfa by planting cabbage, lettuce and carrot.

Eritrea has the potential of having many more lush, green-emerald mini-oasis allowing more farmers to systematically cultivate agricultural land, ensure their food security and earn a secure income.

The Eritrean government and donor agencies are investing and committed to invest more in agriculture. Now, the onus is on the world leaders gathered in Copenhagen to finally seal the climate change deal, so that Eritrean women, children, men, farmers and pastoralists can have a bright future and never again suffer from drought and famine.


Please sign the climate change deal so that these children and this Eritrean family and many more have a better and brighther future!

Wednesday, 2 December 2009

Slowly but surely knowledge sharing methods are making a signficant dent

Over the last weeks I was on cruscade to convince colleagues to use a series of knowledge sharing methods for a regional event. This morning I saw the results of my efforts.

In a plenary session bright and early I laid out the plan for the day. We started off with three parallel chat shows, moved to three parallel world cafes and finished off with a speed geeking session.



The three parallel chat shows focused on the following three themes:
  • Agricultural value chain development
  • Rural and agricultural finance and rural enterprises
  • Support to capacity building

During the chat show participants shared their insights, experience and knowledge about the various challenges and opportunities of the above themes. For many, this was the first time they had participated in a chat show and most of them thorougly enjoyed it.

At the end of chat show the hosts quickly formulated three questions based on the insight that emerged from the chat show. These questions were then addressed during the World Cafe.

Your reporter had the daunting task of acting as cafe host for all three parallel world cafes. I must admit this was quite challenging also because I had to set up the cafe tables for one of the group. Encouraged by the enthusiasm of the participants, I started with the first group outlining the process. 5 minutes later I went to the second group and did the same. I then rushed upstairs to third group.

The hosts of group three were absolutely marvelous and had explained the process to the participants. Drenched, I headed back to the secretariat for a sip of water.

The cafe host is also the time keeper. So 20 minutes into the first round of questions, I did my rounds to ask colleagues to move table and get on with their second question. I must admit that everyone collaborated and they moved orderly to the next table, trying their utmost to keep 5 to table.

The hosts of group 3 had done their maths right and had managed to have 5 francophone and 5 anglophone tables!!! The participants in all three cafes were completely engaged. I heard comments such as: "This cafe thing is really good". Another person said: "You know, I was a skeptic, but this structured chaos is really great!". Someone else reflecting on the process said "I wish we had started by asking the participants to talk about their successes, because when we did that at the last round, the energy level changed." And this person right, the question is one the important ingredients of a world cafe, it can make it or break it.

I am currently immersed in a series appreciative leadership courses, so his comment resonated completely with my changed mindset. He was right on: we always need to start looking at strengths and build on these, rather than falling in the trap of looking at weakness.

After lunch, participants regrouped in their original table to do the summary of their discussions. These were then used for the speed geeking. An hour later, a total of 30 table hosts descended to the open area, carrying flipcharts or their flipchart papers. They created their stands waiting eagerly to present their table's work to other participants.


I think the speed geeking could have gone a bit better, if before the participants made their way downstairs, we would have reminded them what was expected from the table hosts and from the other participants. This said, the outputs were remarkable. I walked to three stands and must say I was quite impressed.
Kudos to tmy colleagues who fully embracing the concept of using knowledge sharing methods at their events. This is now the second time. Early this year, they used the same knowledge sharing methods at another workshop.

For your reporter, it was an absolutely rewarding day. I hope colleagues back home got a flavour of the richness of this day. Hope I've done justice to the great work that went on today.

Now, we are all getting ready for a well deserverd dinner somewhere near the beach. If you feel inspired, please comment on this blogpost.

Monday, 16 November 2009

World Summit on Food Security (#wsfs09) show is on the road!


The World Food Summit on Food Security will officially start in less than 45 minutes. The FAO building is buzzing. The angels in orange T-Shirts are colleague colleagues and delegates to get on-line. Journalists have started filing their first reports.

In the press area we have live feed from Viale Aventino to keep track of arrival of dignitaries. You can follow the proceedings at http://www.fao.org/webcast/ and on twitter http://twitter.com/#search?q=%23wsfs09

Sunday, 4 October 2009

KM search and rescue operation: Looking for intelligent and KM-enabled indicators!

I'm faced with the challenge of measuring the progress and impact of knowledge management activities using indicators!

I must confess that indicators and I do not get along very well. I believe indicators are one-dimensional and not flexible enough to assess progress in a multidimensional manner. Another reason why I do not like indicators is that often they are devised and used to justify our deeds.

Having said that I am fully aware that as development workers we need to show how tax-payer money is used to make a difference in the lives of poor and marginalized people. As a result, we are continuously preparing progress reports, case studies, impact assessments, results-frameworks, logframes and you name it to show progress and impact.

I beg your indulgence for a minute and want to ask you to reflect on how many of these reports, case studies, results-frameworks, logframes and indicators are knowledge enabled? Which of these outputs actually tell the story of what worked and what did not worked and more importantly WHY it did not work? Which of these indicators actually measure the learning and innovation that may or may not have occurred? What indicator measures whether the learning emerging from an activity is captured, disseminated and fed back?

I do not have an answer to these questions and would like to hear from those of who may have plausible answers. What I do know is that I am asked to come up with KM indicators and I have really a hard time to do so.

When it comes to KM indicators, I continuously ask myself: if KM activities are to support the mission of organizations while enhancing business processes, why should we have KM specific indicators?

If we have mainstreamed KM in our activities and if we have intelligent and KM-enabled indicators, these should be able to tell us whether the KM activities are supporting business processes, we should be able to assess whether we are sharing, using, capturing and generating knowledge. We do not need to have a completely new set of indicators to measure the impact of KM! DO WE?

I know the big IF is having "intelligent and KM-enabled indicators"! This is why it is paramount to have intelligent indicators that measure not only the physical progress of any given activity but also and most importantly measure learning and behavioural aspects. That is to say, something that tells how and what we've learnt as a result of accomplishing any given activity; how we've used and are using what we've learnt; something that provides evidence if we're re-inventing the wheel and/or show how we're applying the knowledge generated or acquired.

If we start going down the path of creating KM specific indicators without embedding these in existing indicators, we'll end up engaging in bean-counting exercise and risk creating futile and empty indicators such as "number of communities of practices (CoP) established" or "70% increase in CoP participation" or "30% increase in number of learning events" or "14 knowledge products produced".

Now, you tell me where is the real essence of KM in these indicators? Do any one of these indicators assess the quality of discussions and learning emerging from the CoP, do they tell us how the collective knowledge of the CoP has improved a project design or introduced an innovative irrigation scheme? Do these indicators measure how the CoP has enhanced knowledge exchange or how the CoP has contributed to expanding the knowledge-base on a topic?

These indicators do not telling us whether there has been any behavioural changes, whether the learning events have led to innovative processes and products or if and how they have fostered knowledge exchange etc.

What are these 'indicators' really measuring? JUST NUMBERS!!! They fail to measure the qualitative dimension of HOW results were achieved and WHAT we learnt as a result of achieving and not achieving the desired results. So, can anyone out there tell me why should we create KM specific indicators? Would not it be better to convert dim-witted indicators to KM/learning-enabled indicators?

Help me in this search and rescue operation..... share your intelligent and KM-enabled indicators or any ideas and experience that you may have of measuring the impact of KM-related activities.

Monday, 27 July 2009

Battle of giants: Social media, web 2.0 vs letters to editors and press releases

The other day I came across a beautiful and inspiring quote by George S. Patton "If everyone is thinking alike, then somebody isn't thinking."

Reading this quote made me realize that if I am not thinking like everyone it does not mean I am completely crazy, but it actually means I am thinking….

I've been thinking about how Web2.0 tools and social media have democratized the way we communicate and how they have opened up frontiers which only a decade ago were completely closed or perhaps only accessible to a small elite.

Today those who have embraced the philosophy underpinning web2.0 and social media are experiencing unprecedented freedom of speech and thought. This is why some governments are going out of their way to shut down or jam certain social networking sites and web2.0 tools. Little they know about the power of the community and network!

Let's take a trip in the time machine and go back 5 year. In July 2004 if I wanted to share my opinion and views about something I had read or come across I would have had to write a letter to the editor hoping that they would publish it. If I had written something that I thought was earth-shattering and groundbreaking the only way I could get it out was either to publish it in a journal, put it on my personal website which probably no one would have visited or if I was bold enough write an opinion editorial.

It goes without saying that since I am not a big shot nor a movie or rock star, neither my letter to the editor, nor my article and opinion editorial would have been published, resulting in me being highly frustrated.

July 2009, the world has changed and in this particular sense, it has changed for the better. Today, I am on an equal footing as the big shots and the movie and rock stars. I can freely share my insight and views with the rest of the world. I can go on-line and comment on almost anything. I can publish my groundbreaking and earth-shattering thought or aspiration. That is exactly what I am doing with this blogpost. I am in position of power, I can do it and I am not at anyone's mercy!

All of this is possible thanks to web2.0 paradigm, philosophy and thanks to a new way of life. Millions of people are taking advantage of this stuff and making their voice heard within and outside their communities and networks. What is happening is that if they have something good to say, their voice will be amplified exponentially, something that no opinion editorial or letter to the publisher could have ever achieved – even in their respective hey days.

Web2.0 and social media has created the phenomenon of citizen journalism which in turn is challenging traditional journalism. Thanks to YouTube, Blip.Tv, Flickr, Picasa and other tools we have access to documentaries, news, photos which mainstream media would most probably think twice before broadcasting, and yet these are real people-centred stories.

Traditional news/media outlets came to realize the potential and power of social media and web2.0 when they started feeling the blows. Some reacted more swiftly than others. I happened to recently watch 10 minutes of CNN's back report. I found it very entertaining. I watched Ivan Watson, a relatively seasoned CNN journalist "embedded" in a battalion in Afghanistan, showing us around the military camp, trying to tell the audience the human side of the story. What was amazing was their effort to make the piece look rough – so the pictures were grainy, they had done away with the usual script and articulate language. The rabbit in the hat was the "sock water", which Watson explained with some gusto. He explained how the soldiers put a bottle of water in a sock and hang it from their jeep and so that the desert wind can cool it making it drinkable. This was their version of a raw footage and a human story… good try.

Most mainstream newspapers now have their blog section, they are now allowing their readership to comment on their articles and they do not exercise editorial control as much as they used too… So, today, I can comment on virtually anything and no longer need to write a letter to the editor crossing my fingers that it will be published. Yet some people still insist in writing letters to editors and are very disappointed and frustrated when their letter is not published.

What is amazing is when I tell these disappointed people: "so what that the editor did get publish your letter, go on-line and add your comment, there are more people reading on-line comments and more importantly you give others an opportunity to react and comment on your comment", they look at me as if I am an extraterrestrial creature.

It gets worse when I dare say: "believe me pretty soon opinion editorials, press releases, print newspaper – the stuff we know today - will be subsumed by new forms of communication and this stuff will become artefacts for museums". That is when they go berserk and get all geared up to pull out the strait-jacket!

For me these are two instances how thinking like everyone means someone is not thinking. It is understood that the concept of "everyone" is relative…. My web2.0 friends and peers are part of another "everyone" dimension"!

All of us at some point were faced or are facing the challenge of making the "everyone" understand and appreciate the power and, potential of web2.0 and social media. We need good and convincing examples of how web2.0 and social media at work.

President Obama's campaign is a perfect example of social media and web2.0 tools in action. The White House website is another excellent example. Another good resource is Christian Kreutz's article "Exploring the potentials of blogging for development". This morning I came across a great blogpost entitled "Journalism should look to collaboration, not charity" on the Guardian blog – yeh, these guys are cool and have embraced web2.0 and social media.

Also thank God for news and information outlets such as Huffington Post, blogs such as Global Voices on-line and mainstream journalists such as Hala Garani, Rosemary Church, some ABC journalists and others who have adopted web2.0 way of life. Kudos to those journalists who use twitter to interact with their audience.

But yet, despite these examples and thousand othes, we are still faced with the enormous challenge of making the old-timers and the older generation understand the benefit and potential of social media.

These guys resist adopting these tools and way of life, because they see their area of expertise being eroded. Simply put THEY ARE AFRAID OF LOSING TEHIR JOB. Instead of jumping on this band-wagon and bringing in their vast experience, they end up sulking, sitting on the fence, hoping that this movement will die.

So what can we do to make them understand that: (a) the community has a lot to learn from them and is keen to benefit from and want to draw on their vast experience (b) this "thing" is here to stay and will not go away and (c) if they want to survive they better jump on the band-wagon as opposed to trying in vain to derail it, because it ain't going to derail, so they better use their energy positively!

On a bad day, I ask myself whether it is worth the effort to try to conceive the cynics that the old-way of doing business is now history. On these days I think maybe I should just concentrate my energy and efforts in grooming the younger generation – because they (a) have an excellent grasp of this new way of life, (b) I can learn a whole lot from them and (c) together we can do some fun stuff.

But when all is said and done, I really do not want to leave the "older generation" behind, because they too have a lot to offer, so if you know of any useful resource or if you have a rabbit in your hat, please share it. Let's not leave anyone behind!!!

Monday, 29 June 2009

Three Rome-based agencies share their blogging and microblogging experiences

Earlier this month my FAO colleagues Gauri Salokhe (@gaurisalokhe), Luca Servo (@neoluk), Michael Riggs (@mongkolroek) asked me to participate in their web2.0 session on blogging. I always thought that guest appearances were only the prerogative of celebrities… Well, guess what, also development workers can be guest stars!!!

I guess I will never quite make it to Oraph or Larry King's show, but quite frankly I do not know what Oraph or Larry can offer that I was not offered by my hosts. They made me feel just like a star (sounds like the Turkish airline ad, with Kevin Costner).

I was unable to attend in person. Since the session was about Web2.0 tools, we decided to use Skype as our preferred instant messaging tool. Luckily my webcam was working, so we did a video conference and I must admit it felt pretty cool….

I felt like I was being broadcast live on CNN or BBC. The difference was that I had a wonder anchor person by the name of Romolo – who has the most gorgeous voice asking me questions instead of Zeinab Bedawi and her annoying voice…..

I started by sharing my personal experience with blogging, when and why I started blogging – basically it started as a means for letting off steam, sharing my ideas and challenges. I am not an assiduous blogger – that is I do not blog every day – but I try to blog at least once a month.

In my blogging adventures, I was pleasantly surprised when two of my more serious posts were picked up and subsequently published. One is a personal tale (see original blogpost) and the other one (see original blogpost) has now turned to be a solid 'academic' piece which was published in 59th issue Participatory Action and Learning.

We then moved to the blogging experience of my organization - IFAD. I shared with the participants the fact that IFAD President has an internal blog. That won us lots of brownie points. It put my organization light years ahead of others and showed that we are indeed a modern organization.

IFAD's social reporting blog
We talked about IFAD's social reporting blog which now has over 100 posts.

I shared how it all started on a spring morning, when we set it up for an event. In retrospect, it was my easiest projects, as it picked up on its own and the reason of its success was because colleagues immediately saw its value.

For those who could not attend the event, the blog ended up being an invaluable tool. Every morning, they could read about what had happened in the workshop which was held in another continent. It was invaluable, because the blogposts included all relevant information in one single entry (yes, they were great examples of mashup!) – that is powerpoint presentations, videos, photos were all embedded in the blogpost. Truly a one-stop shop!

For those attending the event, and the organizers, it was a great tool, because thanks to their daily reports, they ended up having their final report at the end of the workshop. No extra work needed after the workshop. That was really a treat.

The audience was pleasantly surprised that both members of management and staff alike contribute to the social reporting blog. We recently held a couple of web2.0 briefing sessions and as a result we now have members of our senior management keen to blog.

Guidelines – how about common sense
I was then asked whether we had blogging guidelines for the corporate blog and personal blogs.

I often ask myself why do we need guidelines for common-sense stuff, why do we need to be told what we can and cannot do, if we can use our common sense.

I know, I know, we need guidelines because not everyone may have the same understanding… So yes, I told the audience we have some draft guidelines which we are finalizing.

I really think guidelines kill creativity and innovation. I wish we could live in a world where peer pressure would act as guiding principles.

For example, if I were to do something that the community deems unacceptable, I would much prefer for the community and my peers to point it out to me and help me rectify rather than a lifeless piece of paper telling me what I can and cannot do? After all, community is the foundation of Web2.0 paradigm! Is not it so?

Understanding the psychology
When we embark on new adventures which can rock the boat, we need to understand what goes on in people's heads. Inevitably there is uneasiness, because people feel they may be 'exposed' and/or they are afraid of entering into unchartered territory.

Web2.0 is no different. I was asked whether staff could comment on the President's blog and if so whether comments were anonymous.

When I mentioned that yes staff can comment and comments are not anonymous, although I could not see the audience, I could feel that there was a sense of awe, surprise and also uneasiness.

I must admit, until then I had not realized that the fact that staff feel free to comment and share their ideas on the President's blog shows the organization's maturity and transparency.

At IFAD our the philosophy is that if someone has something to say or ask they also expect to receive an answer. So, if they do not identify themselves, how can they get a response? That makes sense, does not it!

There are risks associated with this – for example someone can criticize or be obnoxious. But that is not necessarily bad, but rather healthy as it is probably something that needs to be dealt with. It is always better to know sooner rather than later if there are seeds of discontent, as this way these can be dealt with as opposed to being complacent and/or be left in the dark and let the discontent grow like a cancer.

My next guest appearance, this time on Twitter
After this first wonderful experience and because I had got a kick out of it, I volunteered to do an encore for the microblogging session.

I owe my entrance in Twitterville to Michael who was instrumental in making me understand the value of microblogging. I will eternally be grateful to him. Recently we did a tweet duet at the World Summit for Information Society Forum 2009. The two of us started twitting away and our enthusiasm ended up being contagious. As a result after the first session we had others tweeting! Sorry for digressing….

Back to the microblogging session…

I was really sorry that this time too I could not be physically present, especially since Peter Casier from WFP (@TheRoadTo) who is a fantastic and active blogger and tweeter was the guest star! Peter is truly exceptional.

I followed what was happening through tweets @neoluk, @TheRoadTo and @mongkolroek tweets. I did tweetvened (intervened via a tweet) by responding to a few questions, and asked my own questions. We also cracked some jokes about @neoluk's new haircut – thanks to the tweet pictures send by @TheRoadTo and @monkolroe. That was really fun and showed the sense of community, collaboration and trust – all pillars of web2.0 and the web2.0 way of life.

It is a challenge for novice twitters to immediately see the benefits and value of microblogging. I hope our tweets helped convert the sceptics. For sure, those more conversed – such as @ICT-KM - got a lot out of it, as they tweeted thanking for all the tweets and said "thanks to your tweets, I felt as if I was there".

In the true spirit of web2.0 – that of reciprocity and giving – we agreed that next time my FAO and WFP colleagues should come to IFAD for similar sessions.

My Web2.0 journey so far has been nothing but fun. It's been fun thanks to wonderful colleagues such as Nancy, Gauri, Luca, Michael, Peter, Lucy and many more who held my hands and showed me the marvels of these tools. You have really made the difference and I will eternally be grateful to each and every one of you.

THANK YOU.

Monday, 22 June 2009

Knowledge sharing: How can we encourage people to share knowledge without feeling threatened

Quite for sometime I've been thinking what motivates people to create, share and use knowledge?

I believe creating and using knowledge are part and parcel of our life. It is like breathing, we just do IT without realizing that we are doing it, and if we stop doing it we'll put ourselves at risk.

What will happen if you stop breathing? Well, pretty much the same thing may happen when you enter the 'no knowledge zone' and should that happen you should think: "why in heaven's name am I alive?"

I'll use a mundane example to show how we continuously use and create knowledge.

Every day when I am drive to and from work, depending what time I've left the house or the office, I use my traffic knowledge to choose the fastest possible way to get to my final destination. Almost every day by applying my traffic knowledge I end up creating new knowledge. The new knowledge is created simply by refining and/or fine-tuning my existing traffic knowledge, fine tuning actions such as when to change lanes, which traffic lights are to be avoided, depending on the hour of the day, which lane is the fastest etc.

Some time ago, I noticed that on Wednesdays and Thursdays evenings the traffic was heavier on the way home. It did not take too long to figure out that the heavy traffic was because of football matches on those evening were thousands of people commuted from South, East and West to the North of the city.

To avoid being stuck in the traffic jam for hours on end I acted on the newly acquired piece of information and found alternative itineraries. By proactively seeking to understand the cause of the heavy traffic and subsequently acting on what I learnt, I managed to circumvent getting stuck in the traffic.

My overarching motivation was: "getting to my final destination in good time". I could have left hours earlier to get to final destination in good time, which meant less precious sleep time in the morning and in the evening leaving the office at midnight!

But I chose to be efficient and do things in a smarter manner. I used my existing knowledge and my acquired new information, acted upon the newly acquired information to create new knowledge which led me to circumventing being stuck in traffic jams and helped me to get to my final destination in good time. And believe me it was not hard at all.

I believe motivation comes with sense of purpose and need. I can be motivated to drive an F1 car, but since I do not need to drive one, nor will I have the opportunity to do so ever, I can pretty much downgrade my motivation to a dream and concentrate my energies elsewhere!

But nothing prevents me from expanding both my information and knowledge base about cars, F1 and racing and applying the acquired knowledge to driving my battered city car!

So even if we do not have a specific challenge to overcome or issue to resolve, we can still acquire, apply and adapt knowledge and as a result create new knowledge.

Now let's move to what is considered by many as the most challenging knowledge management dimension: sharing knowledge. Let me stay with the traffic story.

Couple of weeks ago one of my friends had to go to my neck of the woods and asked me how to get there. I was faced with numerous options:

  • Share the longest possible way to get there (we've all done this sort of nasty things with people who we do not particularly like)
  • Find out when and what time they have to go and share the quickest possible way to get to their destination
  • Tell them I no longer live in that neighbourhood (typical knowledge hoarding attitude which in real life would translate to: "I do not know", "I do not have time", "this is not your area of expertise, back-off". Most probably we've both been victim of these attitudes and YES – most probably sometime in our life we too have exercised these attitudes)
I opted for the second option and shared my traffic knowledge. The next day we ran into each other and my friend thanked me profusely and I thought to myself, wow, what a nice feeling.

Sharing is the most rewarding and gratifying act in the world, this is why some call it an act of love simply because when you share someone else receives.

When and why do we share?
We tend to share when we come to know of something, when we read or hear of something interesting, when we have an idea, when we are faced with a challenge, when we experience something, when we have aspirations, when we do not know, when we want to show-off and when we are forced to.

Who do we share with?
We share with people who we trust, we share with our community and our peers, we share with those who love us, we share with those who hate us

So what is preventing us from sharing?
And let's not go down the path: "I do not have time to share", as that is a non-starter!

There have been times when I felt intimidated by certain individuals who were in position of power or considered as an opinion leader. As a result if I had something to share, I thought about it twice and 9 times out of ten shied away from sharing it, because I was afraid that what I had to share would be considered either as stupid or arrogant.

9 times out of ten I would have done myself a favour if I had shared my "stupid" and/or "arrogant" knowledge!

Probably most of us have had similar experiences. So, building on own personal experience I have reached the conclusion that often people do not share because they think – or are led to believe – that what they have to share is not worthwhile or is not of a certain calibre.

Another reason why people may resist sharing knowledge is lack of trust. Typically we share knowledge with those who we trust. This is because we know that they will:
  • not laugh at us even if we have something "stupid" to share
  • give us honest and constructive feedback
  • help us earnestly with our challenge
  • put to good use the imparted knowledge

How can we build a trustworthy environment to help a seamless and systematic knowledge sharing?

What I've observed is that people are more willing to share with their closest peers, colleagues and friends. When they collect their courage and decide to come out of their comfort zone and start sharing little titbits with others, they are pleasantly surprised because 9 times out of ten they get kudos. This in turn results in expanding their network, which often has a snowball effect, because like a cool insightful tweet, the expanded network will retweet the piece of knowledge many many times over!

Web2.0 revolution
The Web2.0 wave has revolutionized the way we share knowledge today. First and foremost, while we may have loyal followers and friends we know that we are also reaching out to many others, whom we may or may not know.

Secondly, we seem to be more relaxed vis-à-vis the reaction of people towards what we have to share. For example, for sure there will be some who may find this very blogpost absolutely stupid, but is it preventing me from posting it? NO!! It is not. Would I have shared these very thoughts and ideas in the old way? Probably yes, but only with those who I knew were interested in this topic.

What is different? If you come across this blogpost and after reading the first couple of paragraphs you find it utterly boring, you do not necessarily need to sit politely in a room being subjected to a boring dissertation, but you can simply leave the page and go off to another site. You may go through the hassle of leaving a comment expressing your view about the blogpost – which may be the same as laughing or deriding.

On the other hand, if you find it interesting, you may read it to the very end and who knows you may leave an insightful comment and share your knowledge about this challenge. You may also twit it and/or share the link and lastly you may add yourself as a new follower.

Why is it that I do not think twice about writing and actually posting this long blogpost – which by the way did not quite turn out the way I had originally intended (it does not have the depth I wanted it to have) - but I am willing to share the same thing only with people who are interested in this subject matter?

Is it because there are greater chances that someone who cares about the subject matter may find this useful and provide constructive comment or is it because I feel protected by relative anonymity or is it because I do not care if someone who I do not know nor care about leaves a deriding comment?

Maybe the answer to all the above questions is "Yes". What I've learnt over the years is that as a knowledge practitioner and facilitators we should continuously and relentlessly foster and facilitate knowledge sharing. We can do so by creating a safe and conducive knowledge sharing environment and championing knowledge sharing.

My own knowledge sharing journey was far from an easy ride. Having learnt it the hard way I do not wish it on my worse enemy, so here are three very easy tips which you may wish to take into consideration:
  • do not be put off by "opinionated and influential people"
  • dare to share. Yes sometimes you may be laughed at and criticized. But believe me 9 times out of 10 you will feel highly gratified by sharing your knowledge
  • sharing knowledge – especially sharing development related knowledge - inevitably spearheads something bigger and can contribute to a noble cause.
I now firmly believe in the African proverb: "knowledge is the only form of wealth that grows by sharing". This wonderful proverb has now become my mantra!